* If you have any request please don\'t hesitate to contact us at first time,we will help you and solve your issue within 24 hours.
* All emails will be answered within 1 business day. If you do not receive our reply, please kindly re-sent your email and we will reply you as soon as possible.
* Warranty services are for replacements only,any problem please kindly email us frist,we will accept your advise & request.
Good communication will get better service solutions.
By submitting a dispute directly, you will give up the effective way of communicating with us, which will increase your time cost and money to deal with the problem.
1.We accept Alibaba Alipay online payment or paypal and then the credit card payment method.
If you have bought multiple items from me, you can send me one payment for all the items instead of paying for them individually. When you click the Pay Now button, the system will automatically determine if there are other items you have purchased from us and will combine them for your review.
2. Make sure that you have completed all the detailed information like contact person,address,post code and telephone number when filling in your buyer information.
1.If the total weight of the goods exceeds 2KG, we have the right to arrange the goods to be transported by express (EMS DHL) to ensure that the goods are not lost. If you have special requirements, please let us know before shipment.
2. Seller are responsible for any insurance ,problems and damage which caused by shipping service such accidents, delays or other issues.
Besides the buyer should to be responsible for any tax and/or duty charged by their country. And the goods will be Marked as "gift" or "sample" for your easy customs clearance and less charge. (if you want to declare the goods as other item name, or specify an value for custom, please inform us when making the order)
When the local customs department requires tariffs, it is necessary to respect the laws of the country to pay legal taxes.
If you refuse to pay the tariff is equal to discard the order goods. The resulting dispute funds not refundable
1. All the goods are inspected before shipment. so if you are not satisfied with the purchase, you can exchange the items in one week and you must contact us within 24 hours of the receipt of your purchase.Please contact us before open dispute, we can refund you.
2. The shipping and handling charge is not refundable and customer should be responsible for all the charges of returning and reshipping.
3. All return items must be in its original conditions, including box and accessories. cause defects are not guaranteed, such as broken, scratched and so on ( No refund )
4. For any items,please send by EMS or your local post when send back.
1. Buyer\'s early confirmation will be highly appreciated after receiving the items.
2. Since your feedback is very important to our business\'s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It\'ll just take you 1 minute,but this 1 minute has the extremely vital significance to us.
3. Please contact us before leaving any negative or neutral feedback. We will work with you to solve any problems.Thank you for your understanding!